Privacy Policy

Last updated: July 2026

This Privacy Policy describes how Sourav Mahajan (trading as Confidence Reset, "we", "us", or "our") collects, uses, and protects your personal information when you visit our website at souravmahajan.coach or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Contact information — your name and email address when you book a discovery call via Calendly or contact us directly.
• Payment information — when you make a purchase, payment is processed securely through PayPal. We do not store your credit card or payment details on our servers.
• Usage data — general information about how you interact with our website (pages visited, time spent), collected anonymously.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and schedule coaching sessions
• Process payments for services
• Send relevant follow-up communications related to your booking or session
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

We use the following third-party services that may collect or process your data:

• Calendly — for scheduling discovery calls. Subject to Calendly's Privacy Policy.
• PayPal — for processing payments. Subject to PayPal's Privacy Policy.
• Google — for analytics and form processing. Subject to Google's Privacy Policy.
• Meta (Facebook/Instagram) — for social media and potential advertising. Subject to Meta's Privacy Policy.

4. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device. You can disable cookies in your browser settings at any time, though this may affect some functionality of the site.

5. Data Storage & Security

We take reasonable precautions to protect your personal information. Any data shared with us is stored securely and accessed only by Sourav Mahajan for the purposes described in this policy.

6. Your Rights

Under Australian Privacy Law (Privacy Act 1988), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for us to contact you

To exercise any of these rights, please contact us directly.

7. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Sourav Mahajan
Confidence Reset
Perth, Western Australia
Website: souravmahajan.coach

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

---

This website is operated by Sourav Mahajan (Confidence Reset), Perth, Western Australia. All coaching services are provided in accordance with Australian Consumer Law.